NOW, THIS AGREEMENT TESTIFIES that, taking into account the mutual agreements and agreements contained herein and other good and valuable considerations, the preservation and relevance of which are recognized by the parties, the parties undertake and agree on the following: The owner would prefer that the employees of the hotel be employed by the operator, but this is rarely feasible. Operators occupy the opposite position, except in relation to the Director-General. If hotel employees are employed by the owner, the owner should receive reasonable compensation from the operator to protect itself from any liability to employees resulting from mismanagement of the employer-employee relationship. Business continuity upon termination is important and the administrative arrangement should provide for a smooth transition upon termination or expiration. The nature of the relationship is that the operator is held responsible for the day-to-day operation of the hotel, including hiring and firing employees. In addition to providing accommodation and additional features such as conference facilities, the operator takes reservations and performs marketing and advertising for the company. The operator is responsible for routine maintenance and purchases other capital projects needed by the hotel, although these are usually approved and paid for by the owner. The owner should limit the operator`s ability to participate in other hotels competing for the same business as the owner`s hotel. If this restriction is included, the operator will attempt to limit it to hotels located in a defined area. It should be noted that the relationship between owner and operator is increasingly regulated not only by the traditional management contract, but also by parallel agreements such as licensing, licensing or service agreements. In order to be able to fully assess the value of payments due to the operator, it is necessary to assess the obligation to pay for such parallel contracts. The owner`s obligations to provide working capital or otherwise finance the operation of the hotel must be clearly stated in the agreement.
A hotel`s furniture, furnishings and appliances (FF&E) are often subject to intensive use and need to be replaced at regular intervals to maintain quality, image and revenue potential. A fund is often created to accumulate capital to replace ff&e, usually a percentage of gross income. The administrative arrangement should allow the owner to limit the operator`s ability to make certain types of expenditure which may result in higher revenues and therefore a higher basic fee, but which may not correspond to higher profits, to . B promotion. Best practices tend to agree on an operating budget with projected profits that the owner may review from time to time. The administrative arrangement should make a clear distinction between the responsibilities to be assumed by each owner and operator and specify what each party must provide in order for the other party to fulfil its part of the agreement. Tensions can arise where the residual risk lies – if there is a need for action that is not assigned as agreed, who should take over this task and at what costs and costs? The owner should have the right to terminate if the operator breaches the agreement without incurring any liability. He may reserve the right to terminate without giving reasons, but must expect the Operator to require the payment of a termination fee proportional to his expected return over the unexpired term of the contract. The negotiation of the hotel management contract, which focuses on the respective rights and obligations of the owner and the operator, is crucial for the financial success of the hotel operation and the return on investment of the owner. The first draft of the agreement is usually proposed by a potential operator. The operator will generally seek a long-term right to operate the hotel under the operator`s brand according to the standards that are customary throughout that operator`s hotel group. It is usually heavily weighted in favor of the operator, so the owner has little or no influence on the operation of the business, but is expected to finance the entire operation.
Owners may fall into the trap of making assumptions about the extent of the operator`s liability. The Operator shall endeavour to minimise its liability and to charge additional fees for ancillary services which the Owner may have wrongly assumed to be part of the overall package offered by the Operator. The administrative arrangement may allow the operator to charge the owner additional fees for these “chain services”, but this should only be limited to services that can be provided more efficiently for the entire group of hotels managed by the management company and not on a hotel-by-hotel basis. The owner must ensure that all hotels that benefit from these services pay fairly for them. There are a number of structures for owning and operating a hotel. Relatively few modern hotels are operated by their owners. Hotels are often operated as franchises, with the franchisee adopting the style and brand reputation of a leading licensed chain. This guide is a summary of the most common features of this type of agreement.
The owner may also assert a right of termination if the operator does not comply with the performance measures specified in the management contract or if the operator undergoes changes, such as . B takeover by a competitor. Operators who operate the hotel under their own brand will likely demand the right to spend to maintain the brand`s reputation associated with their goodwill and common operating standards. Care must be taken to ensure that this does not become a “blank cheque” – if the operator`s group decides to introduce a swimming pool in all its branded hotels, the owner should not be forced to accept the construction of a new aquatic complex in his hotel. The owner will not want to micro-manage the operation of the hotel, but should be able to monitor the costs and expenses incurred and manage them under reasonable circumstances in order to receive the return on his investment. The operator must prepare, deliver and meet the operating, capital and FF&E budgets approved by the owner. Flexibility must be taken into account in adapting these budgets to changing circumstances. If the hotel is a new building, the owner should have the right to terminate the management contract if, for any reason, the hotel is not completed without paying compensation to the operator. However, the average duration of many management contracts has recently decreased significantly, in particular for the following reasons: The operator`s remuneration for the provision of services under the hotel management contract is usually reported as remuneration, which is in fact an operating expense of the hotel operation. These fees should encourage the operator to perform well, but the owner`s return is reduced by deducting operating costs before profits are distributed. In practice, differences have been found between the terms of administrative arrangements concluded in the context of a sale-sale and return transaction and the administrative arrangements concluded independently by operators, for example with regard to a new development.
The former tend to be longer-term than the latter. Even if the operator manages the hotel on a daily basis, the remaining responsibility of the owner must be addressed. Where the operator acts as the owner`s representative, the owner should receive compensation to ensure the situation in which the operator exceeds his powers or is otherwise liable to the owner without justification. The owner will want to negotiate the terms of the agreement and introduce some balance that gives the owner rights and remedies if the hotel company has financial concerns. The ability to balance a hotel management contract may depend on the attractiveness of the hotel to the operator – if it is a reputable hotel well located, the operator is more likely to negotiate. A hotel management contract covers the relationship between the owner and operator of a hotel. Who owns the intellectual property rights to the hotel`s processes, IT systems and branded materials must be addressed in the administrative agreement. If the operator retains those rights, the owner should be adequately protected in the event of termination or expiry of the contract.
A U.S. banking company as a trustee (the “Trustee”) under this particular land trust agreement with the owner, numbered and dated hotel management contracts are generally long-term agreements. Under these agreements, the hotel operator has almost exclusive control. The role of the hotel owner is that of a sleep partner until problems arise. The landlord must be careful not to accidentally create a tenancy under which the operator enjoys the rights of a commercial tenant. This risk arises because the management contract, if poorly formulated, may have the two basic characteristics necessary for the granting of a lease: the exclusive possession of the premises for a certain period. Participation in loyalty programs, central reservation systems and other offers focused on the operator`s brand should be considered by the owner – these may decide or harm the financial viability of the hotel. Hotel management contracts can be long and sometimes complex, but many of the same problems occur frequently. Operators generally prefer long initial periods and several long extension periods that can be exercised by the operator. The owner may prefer a shorter term without specific renewal rights – if the hotel is successful, the extension is in the interest of both parties.
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