My service contract stipulates, among other things, that I will not be held responsible for damage caused by bad weather, lawn work, construction, organic stains, engraving, corrosion, underground leaks or deterioration due to breakdowns or malfunctions of the equipment. It also keeps me flawless when damage occurs while emptying a pool. However, we rarely have to deal with the dangers of emptying. When the ground is dry, we lower the water level or empty the pool for necessary repairs. If it is saturated or the forecast requires rain, we will inform the customer of the potential risks associated with it, such as. B the hydrostatic pressure, and will reprogram if the weather is more cooperative. Terms of payment: Invoices are invoiced on the 1st of each month for the “current month” and are due no later than the 25th of the current month. To avoid a late fee of $5.00, all amounts must be received before the 1st of the following month. Unless prior payment arrangements have been entered into, two consecutive unpaid invoices may result in a “suspension” or “cancellation” of the service and transfer to a collection agency. The service will resume after receipt of payment. Additional charges may apply to restore the pool/spa to a swimmable state.

There is a $25.00 fee for all returned cheques. Take a look at our Ultimate Gold Pool Maintenance Program™, which offers homeowners a full range of services for year-round comfort and a worry-free pool property! If they are partially maintained, they may have more responsibilities, for example. B brush walls and remove debris at least twice a month. This may change depending on the season – which should be specified. If a customer tells us within 24 hours that they are not completely satisfied with a service visit, my contract states that we will clean the pool again within four days at no additional cost or credit their account for a missed service. Of course, they can cancel at any time. However, you are contractually responsible for the entire monthly invoice. This simplifies invoicing. And if they cancel before the fourth monthly invoice, they will be subject to a cancellation fee. I do this to minimize losses resulting from short-term agreements. Again, I want to establish a predictable service that generates reliable revenue. I also include a seaweed-free guarantee for customers in good standing with the full service plan.

If a pool develops algae, we promise to arrive within three days or the day of your normal service – whichever comes first – to treat the pool, unless we determine that the cause is related to a problem that is not part of our normal weekly service. We do not offer services outside of business hours or on public holidays. If your regular pool maintenance appointment falls on a public holiday, we will contact you to arrange another appointment. For this purpose, I also charge a fee to postpone weekly cleanings, once or permanently, to another day. My employees are in certain areas on certain days. Reconfiguring their routes to meet these requirements entails administrative costs. In case of rainy day or public holiday, no adjustment of the invoice will be made. When weekly customers request makeup cleanses, they will be charged for an unexpected service at current prices.

On the other hand, if there are five days of service in a month, we do not charge extra for this fifth visit. So everything comes out in the laundry, so to speak. Again, we charge a flat rate, so this agreement simplifies billing. We offer weekly and monthly service packages according to your needs. All pool maintenance packages include the following: Before we can begin regular pool maintenance, we need to make sure that your pool is in good condition and is both clean and chemically balanced. Therefore, your first service will be charged at an hourly rate of [Hourly.Rate] plus chemical fees. Subsequent service intervals will be charged based on the pool maintenance package you have chosen. It is your responsibility to ensure that our technician has full access to your pool and its pumps on the scheduled maintenance dates.

If our technician arrives and is unable to provide the service due to a lack of access, you will be charged a [rebooking fee.amount]. In 2013, I had a 12-point service contract. Today, it has become a rock-solid document with 10 sections and 73 clauses that clearly differentiate the responsibilities of my company from those of my clients. It also deals with holidays, late payment fees, day of service changes, and many other “housekeeping” items. Jerry Jurden, CPO, is the owner of Champion Pool Service in Dallas. Prior to joining the pool industry, he was responsible for supplier contracts as IT Director. Is the winter cover of your pool usable, does it need to be repaired? Is he ready for a potentially difficult season? Take a look at our Pool Safety Blankets page to learn more about what you need to know about pool covers, how to use them, maintenance and how to choose the one that suits your individual needs! PandaTip: Use this section of the contract to list the standard services and service packages you offer. You can change the price table to reflect the maintenance packages you offer to new customers. 1. It establishes a relationship with the customer. A good onboarding experience builds trust, sets the tone, and forms the basis of a long-term relationship.

This indicates that the pool is under the care of a real professional. This knowledge has helped my company, Champion Pool Service, in Dallas. We have grown by 25% over the last three years, which I attribute in part to my service contract. Have you carefully reviewed your service contract lately? Depending on the service interval you choose, we assign a technician to your property. Our goal is to perform maintenance at any interval on the same day of the week to ensure consistency, but depending on availability, additional service days may be required. We will inform you by phone and email 24 hours before each scheduled pool maintenance service. One last thing about the weather: If a pool is too polluted after a storm, we charge an hourly cleaning fee that starts 45 minutes after the scheduled regular cleaning. This prevents us from receiving normal service rates for heavy cleaning jobs.

In addition to our standard pool maintenance services, we offer a full range of pool maintenance and repair services. If you need these services at any time, please contact us by phone or email. As we approach the end of the 2020 pool season, now is the time to plan for your pool to close. Take a look at the forms we provide below for the services we offer and please call us at 631-242-2667. If you want to know more about how to prepare, close and maintain your pool for the winter, check out our Winterizing & Winter Watch swimming pool & spa services for private guests. Thank you for choosing [Sender.Company] as your pool maintenance provider. The purpose of this document is to conclude a formal pool maintenance contract. The Agreement describes the services you receive, the payments for which you are responsible, and the terms of use to which you and [Sender.Company] are subject for as long as this Agreement exists.

.